Solving the problem: Claim files being incomplete or not properly documented
Solving the problem: Required compliant notices and/or disclosures not being provided
Solving the problem: Processing total loss claims incorrectly
Solving the problem: Issuing incorrect payment and/or liability decisions
Solving the problem: Paying, investigating acknowledging and/or denying claims outside of the specified time frame
Calming Customer Anger
Everyone Has One
Always Make the Offer
How to disagree (Part III): Silence is the Space Between the Notes
How to disagree (Part II): As It Turns Out
How to disagree (Part I): The Power of And
As a new adjuster or an adjuster with a new territory, what do you need to know and how do you find the answers?
How are you currently auditing? Do you need to start auditing? This is why we believe auditing is important and how we can help!
One Answer is What You Don’t Know
Like a Good Neighbor
More about Claim Toolkit: how long we’ve been in business, who we service, integrating with your system, help desk/support and navigating the platform
First Impressions are NOT just for Tinder
How our team keeps the applications up-to-date! How we give you the information you need now
The Most Important Question to Ask
Car accidents happen every day but did you know that most of them have shared fault? Let us take you through a scenario and you tell us who’s at fault!
Who’s Mark? That’s T. Mark Fay – the creator of Claim Toolkit! Mark has been in the P&C insurance industry for… let’s just say, a while. In Mark’s Claims, he’ll share the information he’s learned along the way with tips and tricks in navigating the P&C insurance industry.